Happy Staffy Co US logo
Happy Staffy Co US logo

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All articles

Categories

Product FAQs

Product FAQs

Orders & Shipping

Orders & Shipping

Returns, Guarantees & Replacements

Returns, Guarantees & Replacements

Happy Staffy Loyalty Points Program

Embroidery / Personalisation

Articles

Do you have an affiliate program?

We do! You can create your own exclusive 10% discount code and share it with your community. Earn up to 10% commission on every order made with your code, with payouts issued monthly. Ready to get started? Sign up and share the Happy Staffy Co love!

How do I reach your Customer Support team over the phone?

At this time, our Australian based team are available via chat and email. Please note, all US & Canada orders are shipped from the US.

Do you have a loyalty program?

Yes, we do!. Our Happy Staffy Rewards program is our way of saying thank you for being part of the pack. Every time you shop with us, you’ll earn points that can be redeemed for rewards, discounts, and exclusive perks. Earn points every time you plac

How can I redeem my loyalty points?

Redeeming your Happy Staffy Co loyalty points is easy!. When you reach checkout, you’ll see a prompt to log in to redeem your points. If you are already logged in, you'll see your points balance.Make sure you’re logged in using the same email you use

Can I stock your products?

Yes, please reach out to [email protected] with more information about your store.

Do you donate to shelters?

We love supporting rescue groups and animal welfare initiatives whenever we can. If you have a shelter or rescue you’d love us to support, please reach out to our team and tell us more. We’re always keen to hear about the incredible work being done t

How do I contact Customer Support?

You can reach our Customer Happiness team in a few easy ways:. Start a chat using the chat widget on our website. Submit a message via the Contact Us form. Email us directly at [email protected]. We’re always happy to help 🐾

What Payments Do You Accept?

We offer Express Checkout via Shop Pay, PayPal, Apple Pay, and Google Pay. We also accept major credit cards including Visa, Mastercard, American Express, UnionPay, and JCB. In addition, you can choose to pay using Afterpay or Zip.

What Size/Measurement/Dimension is Your Bed?

We have three bed types and a Medium and Large in the Orthopedic Memory Foam Bed and Calming Day Bed, but only one size in the Chew-Proof Outdoor Bed. Deluxe Orthopaedic Memory Foam Bed. Medium: 62 × 42 cm internal (24.5 × 16.5 in), 94 × 74 cm extern

Chew-O-Metre

The Chew-O-Metre is a rating system that helps you understand the toughness or durability level of dog toys, showing you which toys are designed for light, moderate, or heavy chewers. It categorises toys into levels such as "Extreme", "Tough", and "M