What is the 30-Day Money-Back Guarantee?Updated 2 months ago
Happy is in our name and we want you 100% satisfied.
If you’ve ordered the wrong size or the product isn’t suitable for your dog, we offer a 30-Day Money-Back Guarantee on unused items.
To help us assist you quickly, please contact our Happy Team with:
Your order number
A short explanation of why the product isn’t suitable
Photos if the item is damaged or faulty
Please note: this guarantee does not cover normal wear and tear, including teeth marks or signs of use.
This 30-day guarantee applies to all standard products.
Chewzilla toys are covered by a separate 90-Day Replacement Guarantee.
We’re always here to help and will do our best to look after you and your pup.