How do I receive the free gift from a promotion?Updated a month ago
How do I receive the free gift from a promotion?
Our free gift promotions are linked to specific advertisements or email campaigns.
To receive your free gift:
Enter the website via the promotional link provided.
The free gift should automatically appear in your cart.
Always confirm the free gift is visible in your cart before completing checkout.
If the gift does not appear:
Try opening the link in an incognito/private window.
Clear your browser cookies and try again.
Re-enter the website via the original promotional link.
Please note:
Our warehouse team packs exactly what appears on your order confirmation. Orders are often processed within two hours, so we are generally unable to add promotional items after checkout.
If you are unsure whether the gift has been added, please contact us before placing your order, and we’ll gladly help.